Mubers Moving

THE SITE NO LONGER EXISTS. I cannot believe this is happening. It's been 41 days since I booked Mubers Moving Corp, and I have no idea where all my life belongings are located. I was swayed by Nicole as well with what seemed a competitive binding estimate and unfortunately chose this company for my last minute move across country. I was quoted $1335 but was made to pay $1170 (65% of the new price) after they finished loading. I asked the mover about an estimated delivery date but was told to contact the company. THEN all the disturbing problems started. None of my e-mails or phone calls have been followed up to date. When I was able to get through by phone, I was given various excuses that the driver couldn't be reached or their system was down. The other time when I was told that I would be followed up with in 20 minutes to an hour, I have also NEVER been called back. My calls have been screened as well -a family member got through the same morning/right after I was unable to get through several times. Once Nicole realized I was listening in on the conference call, she hung up the call.

Move size: Studio Service cost: $1800

This is by far the worst moving company that exists. They first quoted me a "fixed" price for all the items I was moving,promising me I "wouldn't be charged for a penny more"(their exact words) when the movers came and loaded everything into the truck they charged $500 more than the actual amount. Once they took our stuff and the money they wouldn't answer my calls, or emails, after I threatened to take them to court they said our stuff would be delivered a week after. All my stuff arrived shattered and boxes torn. They arrived in a different truck delivering my stuff by a whole different company. Whatever you do, don't go with Mubers moving. They are all crooks: Xavier,John, Nicole, and Jeanette.

Move size: 1 Bedroom Home Service cost: $1900

Poor communication, unprofessional, unable to commit to delivery times, do not stick to their word, poorly handled furniture, scratches to the point where I got rid of everything, a complete and HUGE waste of my time, money, and patience. DO NOT WASTE YOUR TIME!!

MULTIPLE date changes/delays both on pick-up and on delivery due to "getting into an accident" and "moving truck broke down". No one seemed to have any idea what was going on ever. Company seems to double book, while never committing to times, and essentially taking on more than they can reasonably handle.

Pick-up crew loaded SPECIFIC furniture pieces I specifically stated I did not need if it was going to be put me over my quote. Did so anyways and charged me extra. Nicole had NO IDEA price was increased. Her "supervisor" Xavier also had no idea the final cost on delivery and quoted 2 incorrect prices on delivery demanding I pay before my furniture was unloaded. Would not accept a check when Nicole and I had SPECIFICALLY agreed check was fine and when half of my payment on pick-up had been paid in check.

Delivery crew did not have basic tools such as box-cutter, scissors, screwdrivers - had to use mine for furniture assembly.

Would not recommend wasting your time. Pay the extra premium for a REAL PROFESSIONAL moving company.

Move size: 1 Bedroom Home Service cost: $1700

I had a terrible experience with this company. They quoted me a good rate to move a table and couch 2 hours from one house to another. They couldn't make my original delivery date and gave me another window of 4 days a week later. While I was waiting for a confirmation of which date they were going to make, I got a call from the driver that he was 45 minutes away from the drop off -- but they never confirmed the delivery date. I was over 2 hours away and my husband had to drop everything and rush up to meet them. They charged me an additional $450! in waiting time, which put them well over the pricing of the other bids I got. Really disappointing given they never confirmed the delivery date and I would never use them again.

Move size: Partial Move Service cost: $1350

New Yorkers, Whatever you do, DO NOT USE Mubers Moving! THEY WILL TAKE YOUR MONEY AND YOUR THINGS AND DISAPPEAR.

The worst scammers I've ever encountered. Lied about delivery time, tried to increase price by 50% at pick-up. Still have not delivered my things and will not release my things which I think haven't even left NYC. The move was supposed to be a 5 hour drive. I told them the latest date acceptable for delivery. Nicole promised that was no issue. I asked if they owned the delivery trucks. Nicole lied and said, yes. They do not own the trucks used for long distance delivery, as I am now finding out. I gave them all my belongings and have not seen them since. They operate like thugs. They won't respond in writing once they have your money and belongings, and the woman, Nicole, lies lies lies just to get your business; and once she does, lies just to get you off the phone. You have to call for days and once every 2-3 days, she'll pick up and tell you another lie. Literally has been lying to me for weeks. I asked them to give me the location of the warehouse where my items are stored since they have not been able to deliver them (5 hr drive) and Nicole after several calls from me said she would provide the address. Haven't heard from her in days despite numerous calls and emails. I really have not dealt with a filthier caliber of people in my 15 years in NYC. Do not use. THEY WILL TAKE YOUR THINGS AND DISAPPEAR. Spread the word. And whatever you do, be vigilant with hiring movers. I'm kicking myself for not just getting a U-Haul. That would have been so much less stressful and cheaper.

Move size: Studio Service cost: $1200

This is Mubers USDOT 2893157 number. It has been suspended! They do not have a license or insurance to pick up or deliver your goods. RUN FOR THE HILLS! BELIEVE all of the negative reviews on this page and none of the positive! Also WATCH OUT they own other moving companies too in the Tri State area..
Mubers charged us more then their "binding estimate". $1000.00 more! They are holding our furniture hostage because we refuse to pay the extra $1000.00. Why get an estimate if it is not close to what the real payment is? They delivered the furniture past the due date that the law provides. Then 3 hours before they brought the furniture to the house they called and said to make sure the payment is in cash. We did not have cash but even if we did, banks were closed. They picked up and tried to deliver the furniture after dark. Since we didn't have cash they kept our furniture and drove back from SC to NY. Now they say we can't have our furniture unless we pay an additional $1000.00 all in full, BEFORE they deliver the furniture. This is extortion. We asked for arbitration paperwork that should be provided by law from them. They refused unless we pay them in cash in full first! We do not know if any of our things are broken or stolen. We are now looking at legal action.

Move size: Studio Service cost: $1743